Terms and Conditions

Welcome to our eCommerce stationary and journals store! Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, then you may not access the website or use any of our services.

1. General

1.1. The terms "we," "our," and "us" refer to Nalmei, an eCommerce stationary and journals store in India.

1.2. The terms "you" and "your" refer to the user or customer of our website and services.

1.3. These terms and conditions apply to all visitors, users, and others who access or use our website and services.

    2. Product Information

2.1. We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

2.2. We reserve the right to modify, update, or discontinue any product without prior notice.

    3. Orders and Payments

3.1. By placing an order through our website, you represent and warrant that you are at least 18 years old or have parental or guardian consent.

3.2. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product information, or suspicion of fraudulent activity.

3.3. Prices for our products are listed in Indian Rupees (INR) and are inclusive of applicable taxes. Shipping charges may apply and will be displayed at checkout.

3.4. Payment for orders must be made in full at the time of checkout. We accept payments through Debit cards, Credit cards and UPI.

    4. Shipping and Delivery

4.1. We aim to process and dispatch orders promptly, but shipping and delivery times may vary depending on your location and other factors beyond our control.

4.2. We offer shipping within India only.

4.3. Once your order has been shipped, we will provide you with tracking information, if available.

4.4. We are not liable for any delays, damages, or losses incurred during shipping and delivery, unless caused by our negligence.

     5. Returns and Refunds

5.1. We do not offer refunds, returns, or exchanges unless the product received is faulty or damaged due to our error.

5.2. If you receive a defective or damaged product, please contact us within 2 days of receiving your order. We may require photographic evidence of the damage or fault.

5.3. Upon verification of the issue, we will either replace the product at no additional cost or provide you with a refund to the original payment method used for the purchase.

5.4. We reserve the right to refuse returns or refunds if the damage or fault is deemed to be caused by misuse, neglect, or improper handling of the product by the customer.

5.5. Return shipping costs for defective or damaged items will be covered by us.

5.6. Any requests for returns or refunds must be made within 2 days of receiving your order.

6. Intellectual Property

6.1. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Nalmie and is protected by Indian and international copyright laws.

6.2. You may not reproduce, distribute, modify, display, or transmit any content from our website and products without our prior written consent.

     7. Limitation of Liability

7.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising from or related to your use of our website or products.

     8. Governing Law

8.1. These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

     9. Changes to Terms and Conditions

9.1. We reserve the right to modify or replace these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes acceptance of the new terms and conditions.

By using our website and services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at nalmeicontact@gmail.com. Thank you for shopping with us!